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Accessibility Statement

This is the accessibility statement for the Howspace platform.

This accessibility statement applies to the Howspace service. Howspace strives to meet the criteria outlined in the WCAG 2.2 guidelines at the AA and AAA levels.

Our goal is to provide digital services that are accessible to all users. In this accessibility statement, we outline the accessibility issues found within the service and explain how you can provide feedback and suggestions for improving the service’s accessibility. 

This accessibility statement was published on 28.8.2024.

Updates:

1.7.2025Updated the document based on the accessibility fixes implemented
26.11.2024Chatbot accessibility issues solved and removed from the documentation

The description of the site’s accessibility is based on an assessment by Howspace and an external expert organization.

Status of the Digital Service’s Accessibility

The service largely meets accessibility requirements.

Non-Accessible Content

Accessibility issues are grouped under the following categories:

  • Perceivable
  • Operable
  • Understandable
  • Robust

Perceivable

Assistive technology users cannot access all analytics

Assistive technology users cannot access the information from the graphs because they lack text alternatives. (1.1.1)

There are deficiencies in the implementation of tooltip elements for assistive technology users

Tooltip content cannot be read with assistive technologies and the element lacks a role. (1.3.1)

View buttons might be difficult to interpret with assistive technology

View buttons might be difficult to interpret with assistive technology because the active choice isn’t conveyed programmatically. (1.3.1)

Assistive technology users may misunderstand the desired input for the email field

The desired input for the email field may be difficult to interpret with assistive tools. (1.3.1)

The contrast is insufficient in certain areas.

The contrast between the text and the background is not always sufficient. (1.4.3)

Some content is lost when the display is narrowed to 320 CSS pixels wide

When the display is narrowed to 320 CSS pixels wide, some content is lost. (1.4.10)

The contrast of keyboard focus is not always strong enough

In many instances, the contrast of the visible keyboard focus in relation to the background is too weak. (1.4.11)

Additional content that appears on pointer hover is not dismissible and/or hoverable

When the mouse is hovered over some elements, additional content that appears is not always dismissable and/or hoverable. (1.4.13)

Operable

All functionalities aren’t operable with a keyboard

Some functionalities cannot be used with only a keyboard. (2.1.1)

Focus order is not always logical

Occasionally there are deficiencies in the focus order when using the service. (2.4.3)

The purpose of individual links may be unclear to the user

The purpose of the example links may be unclear to the user. (2.4.4)

Focus is not always visible

Individual elements do not receive visible focus. (2.4.7)

Understandable

Input fields do not have a visible label

Some input fields do not have a visible label. (3.3.2)

Robust

Toggle buttons have a wrong attribute

Toggle buttons have an aria-expanded attribute when it is not required. (4.1.2)

Status messages are not conveyed programmatically

Status messages are not conveyed to assistive technology users.

Did you notice an accessibility issue in our digital service?

You can provide us with accessibility feedback or request non-accessible content in an accessible format by emailing to support@howspace.com. Please specify which page you are referring to and describe the issue as accurately as possible in your message.

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